Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.purple-carrot.co.za (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We will send you updated specials and retargeting will be done through Facebook marketing
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shop@purple-carrot.co.za or by mail using the details provided below:
Purple Carrot
[Re: Privacy Compliance Officer]
Purple Carrot Creations (PTY Ltd), 650 Jacobs street, Gezina , Pretoria, Gauteng, 0083, South Africa
Prepared and compiled on 2023-06-06 in accordance with Section 51 of the Promotion of Access to Information Act, No 2 of 2000 (as amended) in respect of Purple Carrot Creations Pty Ltd.
Registration number: 2016/065178/07
Update: 2023-06-06
Table of Contents
- INTRODUCTION.................................................................................................................................................................... 3
- THE ACT................................................................................................................................................................................. 3
- PURPOSE OF THE MANUAL................................................................................................................................................ 3
- CONTACT DETAILS:............................................................................................................................................................... 6
- GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE.......................................................... 8
- RECORDS AUTOMATICALLY AVAILABLE TO THE PUBLIC.............................................................................................. 10
- RECORDS OF THE PRIVATE BODY.................................................................................................................................... 11
- RECORDS REQUIRED IN TERMS OF LEGISLATION......................................................................................................... 13
- PROCESSING OF PERSONAL INFORMATION................................................................................................................. 15
- REQUEST PROCEDURE FOR OBTAINING INFORMATION........................................................................................... 20
- FEES................................................................................................................................................................................... 21
- GROUNDS FOR REFUSAL OF ACCESS TO INFORMATION.......................................................................................... 22
- DECISION.......................................................................................................................................................................... 23
1. INTRODUCTION
Purple Carrot jewelry offers stylish and timeless products, made with the utmost care to ensure that we deliver unique and upmarket pieces to our customers. Our products can also be personalised with quality engraving and individually designed pieces, that give a personal touch to your everyday wardrobe. We have a passion for helping our customers capture special memories and moments that can carry around with them daily. Not only are each of our products a unique masterpiece, as an added benefit, we strive to deliver our customers with affordability in mind as we believe that everyone deserves a Purple Carrot.
2. THE ACT
The Promotion of Access to Information Act, No 2 of 2000 (“The Act” or “PAIA”) was enacted on 3 February 2000, giving effect to the right of access to any information held by Government, as well as any information held by another person who is required for the exercising or protection of any rights. This right is entrenched in the Bill of Rights in the Constitution of South Africa. Where a request is made in terms of The Act, the body to which the request is made is not obliged to release the information, except where The Act expressly provides that the information may or must be released. The Act sets out the requisite procedural issues attached to such request.
3. PURPOSE OF THE MANUAL
In order to promote effective governance of private bodies, it is necessary to ensure that everyone is empowered and educated to understand their rights in terms of The Act in order for them to exercise their rights in relation to public and private bodies.
Section 9 of The Act, however, recognizes that such right to access to information cannot be unlimited and should be subject to justifiable limitations, including, but not limited to:
- Limitations aimed at the reasonable protection of privacy;
- Commercial confidentiality; and
- Effective, efficient and good governance
And in a manner that balances that right with any other rights, including such rights contained in the Bill of Rights in the Constitution.
This PAIA Manual assist you to-
- check the categories of records held by Purple Carrot Creations Pty Ltd which are available without a person having to submit a formal PAIA request;
- have a sufficient understanding of how to make a request for access to a record of Purple Carrot Creations Pty Ltd, by providing a description of the subjects on which Purple Carrot Creations Pty Ltd holds records and the categories of records held on each subject;
- know the description of the records of Purple Carrot Creations Pty Ltd which are available in accordance with any other legislation;
- access all the relevant contact details of the Information Officer and Deputy
Information Officer(s) who will assist you with the records you intend to access;
- know the description of the guide on how to use PAIA, as updated by the Information Regulator, and how to obtain access to it;
- know if Purple Carrot Creations Pty Ltd processes personal information and the purpose of processing of personal information;
- know the description of the categories of data subjects and the information or categories of information relating thereto;
- know the recipients or categories of recipients to whom the personal information may be supplied;
- know if Purple Carrot Creations Pty Ltd plans to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and
- know whether Purple Carrot Creations Pty Ltd has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.
4. CONTACT DETAILS:
Information Officer: Alita du Plessis
Postal Address:
165 Orion Road, Waterkloof Ridge, Pretoria, 0084
Physical Address:
165 Orion Road, Waterkloof Ridge, Pretoria, 0084
Telephone No: 0879413899
E-mail: info@purple-carrot.co.za
Deputy Information Officer:
Bernice Koen
GENERAL INFORMATION:
Name of Private Body: Purple Carrot Creations Pty Ltd
Registration No: 2016/065178/07
Postal Address:
165 Orion Road, Waterkloof Ridge, Pretoria, 0084
Physical Address (or principal place of business):
165 Orion Road, Waterkloof Ridge, Pretoria, 0084 Telephone No: 0879413899
E-mail:
info@purple-carrot.co.za
Website:
www.purple-carrot.co.za
5. GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE
5.1. The Regulator has, in terms of Section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.
5.2. The Guide is available in each of the official languages and in braille.
5.3. The aforesaid Guide contains the description of-
5.3.1. the objects of PAIA and POPIA;
5.3.2. the postal and street address, phone and fax number and, if
available, electronic mail address of-
5.3.2.1 the Information Officer of every public body, and
5.3.2.2 every Deputy Information Officer of every public and private body designated in terms of Section 17(1) of PAIA and Section 56 of POPIA;
5.3.3 the manner and form of a request for-
5.3.3.1 access to a record of a public body contemplated in Section 11 of PAIA; and
5.3.3.2 access to a record of a private body contemplated in Section 50 of PAIA;
5.3.4 the assistance available from the Information Officer of a public body in terms of PAIA and POPIA;
5.3.5 the assistance available from the Information Regulator in terms of PAIA and POPIA;
5.3.6 all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging-
5.3.6.1 an internal appeal;
5.3.6.2 a complaint to the Regulator; and
5.3.6.3 an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;
5.3.7 the provisions of Sections 14 and 51 of PAIA requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;
5.3.8 the provisions of Sections 15 and 52 of PAIA providing for the voluntary disclosure of categories of records by a public body and private body, respectively;
5.3.9 the notices issued in terms of Sections 22 and 54 of PAIA regarding fees to be paid in relation to requests for access; and
5.3.10 the regulations made in terms of Section 92 of PAIA.
5.4 Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.
5.5 The Guide can also be obtained-
5.5.1 upon request to the Information Officer;
5.5.2 from the website of the Information Regulator
(https://inforegulator.org.za/).
5.6 A copy of the Guide is also available in two official languages, for public inspection during normal office hours.
6. RECORDS AUTOMATICALLY AVAILABLE TO THE PUBLIC
|
Category of records
|
Types of the Record |
Availability |
|
Product information
|
Information relating to our service, service offering and products
|
Freely available |
|
Public facing policies and notices
|
Privacy Notice, Cookie Policy, Terms and Conditions, PAIA Manual
|
Freely available |
7. RECORDS OF THE PRIVATE BODY
This clause serves as a reference to the records that Purple Carrot Creations Pty Ltd holds in order to facilitate a request in terms of The Act.
It is recorded that the accessibility of the documents listed herein below, may be subject to the grounds of refusal set out hereinafter.
|
Subjects on which the body holds records |
Categories of records |
|
Strategic Documents, Plans, Proposals |
Annual Reports, Strategic Plan, Annual Performance Plan. |
|
Human Resources |
HR policies and procedures; Advertised posts; Employees records; Warning and Development e.g.: Skills Development and Training Plans Employment Equity Plan and Statistics |
|
Operational Policies or Plans or Procedures or Frameworks |
Protocols Agreements, Supply Chain Management, Procurement Plans, Specific Tenders & Contracts, Donations, Funds, Suppliers, Risk Management, Audit, IT, Finance Management, Human Resources, Marketing and Branding Records Management. |
|
Legal, Policy, Research |
Research Strategy and Plan; Research Papers |
|
Corporate Governance |
Organizational and Business Plans; Memorandum of Understanding; Regulator's Policies and Procedures; Occupational Health and Safety Plan; Loss Control Register; Evacuation procedures. |
|
Manual and Guide |
Regulator's Manual and Guide on how to use PAIA |
|
Publicity and marketing Material |
Publications, Investigation and Assessment Reports, Frequently Asked Questions (FAQ's) etc. |
|
Information Technology |
Incidents and Service Requests; Asset Issuing and Custodian; Information; System Event Logs; System Performance Logs; Systems Maintenance Check lists; Monthly Operations Reports; Service Level Agreements; ICT Policies and Procedure Manuals; Network maintenance; System Development lifecycle Documents. |
|
Publications |
Booklets, Books, Periodicals, Journals, Reports, Newsletters, Bulletins, Magazines, Pamphlets, EPublications |
|
Media |
Press releases, Radio and TV Interviews, Statements, Participation details, Official Speeches |
|
|
and Messages, Gifts and Awards, Website content and Corporate identity and info graphs. |
|
Events, Functions, Seminars and Conferences
|
Presentations, Discussions, Documents. |
|
Registers |
Information Officers, Issued Codes of Conduct, Internal Directories, File Plan, Records Control Schedule. |
|
Reports / Minutes / Decisions |
Conferences Research and Findings, Monitoring and Evaluation, Statistics, Surveys, Submissions on Legislation. |
|
Supply Chain Matters |
BID Documents, Contracts, Purchase Orders, Quotations, Tenders, Terms of Reference and Leases, List of applicants for Tenders, List of Tenders Awarded. |
|
Investigation and compliance |
Subpoena based Hearings, Summons, Warrants to search and seize items, Enforcement Notices, Information Notices, HR Interventions, Public Hearings, Plenary Reports and investigation report. |
|
Finances |
Financial Accounting, Financial Reporting, Contracts and Tender Administration, Asset Management / Register, Management Accounting, Estimates, Statements, Budgets, Reports, Audit Records, Revenue Statements, Reports and Returns. |
|
Audio-Visual Recordings
|
Slides, Photographs, Films, Videos. |
8. RECORDS REQUIRED IN TERMS OF LEGISLATION
Records are kept in accordance with legislation applicable to Purple Carrot Creations
Pty Ltd, which includes but is not limited to, the following –
Basic Conditions of Employment Act No. 75 of 1997;
Broad-Based Black Economic Empowerment Act No. 53 of 2003;
Business Act No. 71 of 1991;
Companies Act No. 71 of 2008;
Compensation of Occupational Injuries and Diseases Act No. 130 of 1993;
Competition Act. No. 71 of 2008;
Constitution of the Republic of South Africa;
Copyright Act No. 98 of 1978;
Customs and Exercise Act No. 91 of 1964;
Cybercrimes Act No. 19 of 2020;
Debt Collectors' Act No. 114 of 1998;
Designs Act No. 195 of 1993;
Electronic Communications Act No. 36 of 2005;
Electronic Communications and Transaction Act No. 25 of 2002;
Employment Equity Act No. 55 of 1998;
Financial Advisory and Intermediary Services Act No. 37 of 2002;
Financial Intelligence Centre Act No 38 of 2001;
Identification Act No. 68 of 1997;
Income Tax Act No. 58 of 1962;
Insider Trading Act No. 135 of 1998;
Insolvency Act No. 24 of 1936;
Inspection of Financials Institutions Act No. 18 of 1998;
Intellectual Property Laws Amendment Act No. 38 of 1997;
Labour Relations Act No. 66 of 1995;
Leases of Land Act No. 18 of 1969
Long Term Insurance Act No. 52 of 1998;
Machinery and Occupational Safety Act No. 6 of 1983;
National Credit Act No. 34 of 2005;
National Road Traffic Act No. 93 of 1996;
National Environmental Management Act No 107 of 1998;
Occupational Health and Safety Act No. 85 of 1993;
Patents Act No. 57 of 1978;
Pension Funds Act No. 24 of 1956;
Prescription Act No. 68 of 1969;
Prevention of Organised Crime Act No. 121 of 1998;
Promotion of Access to Information Act No. 2 of 2000;
Protection of Personal Information Act No. 4 of 2013;
Revenue laws Second Amendment Act. No. 61 of 2008;
Road Transportation Act. No. 74 of 1977;
Skills Development Levies Act No. 9 of 1999;
Short-term Insurance Act No. 53 of 1998;
Stock Exchanges Control Act No. 1 of 1985;
Taxation Laws Amendment Act No. 7 of 2010;
Trademarks Act No. 194 of 1993;
Transfer Duty Act No. 40 of 1949;
Uncertificated Securities Tax Act No. 31 of 1998;
Unemployment Contributions Act No. 63 of 2001; Unemployment Insurance Act No. 30 of 1966; Value Added Tax Act No. 89 of 1991.
Reference to the above-mentioned legislation shall include subsequent amendments and secondary legislation to such legislation.
9. PROCESSING OF PERSONAL INFORMATION
9.1 Purpose of Processing Personal Information
We may process personal information for various reasons, including but not limited to the following:
- To gather contract information;
- To maintain customer records;
- For employment purposes;
- For general administration;
- For terms of legal, contractual, financial and/or tax purposes
- To manage information, products and/or services requested by data subjects;
- Health and safety purposes;
- For the detection and prevention of fraud, crime, money laundering or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis; - For audit and record keeping purposes; - In connection with legal proceedings.
- Description of the categories of Data Subjects and of the
information or categories of information relating thereto
|
Categories of Data Subjects |
Personal Information that may be processed |
|
Customers / Clients / Suppliers / Service providers |
These include, but are not limited to the following: - Full Name - Surname - Identity number - Company name - Company registration number - Banking details - Income Tax Number - VAT number - Contact details - Physical Address - Postal address - Email address - Trade classification - Trade classification code - Trade secrets - SIC code - PAYE information - SDL information - UIF information - Gender - Race - Medical information - Dependant information - Next of kin information |
|
Directors / Shareholders |
These include, but are not limited to the following: - Full Name - Surname - ID number - Address - Banking details - Income Tax Number - Contact number - Gender |
|
Employees |
These include, but are not limited to the following: - Name - Surname - ID number - Email address - Gender - Nationality - Blood Type - Work no. - Driver’s license details - Marital Status - Telephone number - Next of Kind details - Banking details - Address - Qualifications - Psychometric tests - MBTI personality tests - PAYE Information - UIF Information - Medical Information - Tax number - Dependents information |
- The recipients or categories of recipients to whom the personal information may be supplied
|
Category of Personal Information
|
Recipients or Categories of Recipients to whom the personal information may be supplied |
|
Identity number and names, for criminal checks |
South African Police Service |
|
Qualifications, for qualification verifications |
South African Qualifications Authority |
|
Credit and payment history, for credit information |
Credit Bureaus |
- Planned transborder flows of personal information
We do not transfer information to any country outside of the Republic of South Africa.
However, should it become necessary to transfer personal information to another country for any lawful purposes, we will ensure that anyone to whom it pass personal information is subject to a law, binding corporate rules or binding agreement which provides an adequate level of protection and the third party agrees to treat that personal information with the same level of protection as we are obliged under POPIA.
- General description of Information Security Measures to be implemented by the responsible party to ensure the
confidentiality, integrity and availability of the information
Our security policies and procedures cover, amongst others, but not limited to:
- Physical security;
- Computer and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Governance and regulatory issues;
- Monitoring access and usage of private information; - Investigating and reacting to security incidents.
10. REQUEST PROCEDURE FOR OBTAINING INFORMATION
Access to records held by Purple Carrot Creations Pty Ltd
Records held by Purple Carrot Creations Pty Ltd may be accessed by request only once the prerequisites for access have been met.
The requester must fulfil the prerequisites for access in terms of The Act, including the payment of a requested access fee.
The requester must comply with all the procedural requirements contained in The Act relating to the request for access to a record.
The requester must complete the prescribed Form 2 (Annexure B) and submit same as well as payment of a request fee and a deposit, if applicable, to the Information Officer at the postal or physical address, fax number or electronic mail address as stated herein.
The prescribed form must be filled in with enough particulars to at least enable the
Information Officer to identify –
- The record or records requested;
- The identity of the requester,
- Which form of access is required, if the request is granted;
- The postal address or fax number or email address of the requester.
The requester must state that they require the information in order to exercise or protect a right, and clearly state what the nature of the right to be exercised or protected is. In addition, the requester must clearly specify why the record is necessary to exercise or protect such a right.
Purple Carrot Creations Pty Ltd will process the request within 30 days, unless the requester has stated a special reason that would satisfy the Information Officer that circumstances dictate that the above time periods are not complied with.
The requester shall be informed whether access has been granted or denied in the form of Form 3 (Annexure C). If, in addition, the requester requires the reason for the decision in any other manner, they must state the manner and the particulars so required.
If a request is made on behalf of another person, then the requester must submit proof of the capacity in which the requester is making the request, to the reasonable satisfaction of the Information Officer.
If an individual is unable to complete the prescribed Form because of illiteracy or disability, such a person may make the request orally.
11. FEES
When the Information Officer receives the request, such Officer shall, by notice, require the requester to pay the prescribed request fee (if any), before any further processing of the request.
If the search for the record has been made in the preparation of the record for disclosure, including arrangements to make it available in the requested form, and it requires more than the hours prescribed in the regulation for this purpose, the Information Officer shall notify the requester to pay as a deposit the prescribed portion of the access fee which would be payable if the request is granted.
The Information Officer shall withhold a record until the requester has paid the Fees as indicated.
A requester, whose request for access to a record has been granted, must pay an access fee for reproduction and for search and preparation, and for any time reasonably required in excess of the prescribed hours to search for and prepare the record for disclosure, including making arrangements to make it available in the requested form.
If a deposit has been paid in respect of a request for access, which is refused, then the Information Officer concerned must repay the deposit to the requester. The fees applicable to a request for information are set out in Annexure A hereto.
The requester must pay the prescribed fee before any further processing can take place.
12. GROUNDS FOR REFUSAL OF ACCESS TO INFORMATION
The main grounds for Purple Carrot Creations Pty Ltd to refuse a request for information relates to the:
- Mandatory protection of the privacy of a third party that is a natural person that would involve the unreasonable disclosure of personal information of that natural person;
- Mandatory protection of the commercial information of a third party, if the record contains:
oTrade secrets of that third party;
oFinancial, commercial, scientific or technical information, disclosure of which could likely cause harm to the financial or commercial interests of that third party;
oInformation disclosed in confidence by a third party to the Private Body, if the disclosure could put that third party at a disadvantage in negotiations or commercial competition;
- Mandatory protection of confidential information of third parties if it is protected in terms of any agreement;
- Mandatory protection of confidential information of the protection of property;
- Mandatory protection of records that would be regarded as privileged in legal proceedings;
- The commercial activities of Purple Carrot Creations Pty Ltd which may include: o Trade secrets of Purple Carrot Creations Pty Ltd
- Financial, commercial, scientific or technical information, disclosure which could likely cause harm to the financial or commercial interest of Purple
Carrot Creations Pty Ltd ; o Information which, if disclosed could put Purple Carrot Creations Pty Ltd at a disadvantage in negotiations or commercial competition;
- A computer program, owned by Purple Carrot Creations Pty Ltd and protected by copyright.
- The research information of Purple Carrot Creations Pty Ltd or a third party, if its disclosure would reveal the identity of Purple Carrot Creations Pty Ltd, the researcher or the subject matter of the research and would place the research at a serious disadvantage;
Requests for information that are clearly frivolous or vexatious, or which would involve an unreasonable diversion of resources shall be refused.
13. DECISION
Purple Carrot Creations Pty Ltd will within 30 days of receipt of the request, decide whether to grant or decline the request and give notice with reasons (if required) to that effect.
The requester shall be informed whether access has been granted or denied in the form of Form 3 (Annexure C). If, in addition, the requester requires the reason for the decision in any other manner, they must state the manner and the particulars so required.
The 30 day period within which Purple Carrot Creations Pty Ltd has to decide whether to grant or refuse the request, may be extended for further period of not more than 30 days if the request is for a large amount of information, or the request requires a search for information held at another office of Purple Carrot Creations Pty Ltd and the information cannot reasonably be obtained within the original 30 day period. Purple Carrot Creations Pty Ltd will notify the requester in writing should an extension be sought.
AVAILABILITY OF THE MANUAL
The manual of Purple Carrot Creations Pty Ltd is available at the premises of Purple Carrot Creations Pty Ltd as well as on the website of Purple Carrot Creations Pty Ltd.
Signed by: ___________________________
Date: _______________________________
ANNEXURE A:
The table below sets out the fees applicable to any request for a record of information held by
|
Item |
Description |
Amount |
|
|
1. |
The request fee payable by every requester |
R 140.00 |
|
|
2. |
Photocopy/printed black & white copy of A4-size page |
R 2.00 per thereof |
page or part |
|
3. |
Printed copy of A4-size page |
R 2.00 per thereof |
page or part |
|
4. |
For a copy of computer-readable form on: (i) Flash drive (to be provided by the requestor) (ii) Compact Disk: a. If provided by requester b. If provided to the requester |
R 40.00 R 40.00 R 60.00 |
|
|
5. |
For a transcription of visual images per A4-size page |
Service to be outsourced. Will depend on quotation from service provider. |
|
|
6. |
For a copy of visual images |
||
|
7. |
Transcription of an audio record, per A4-size page |
R 24.00 |
|
|
8. |
For a copy of audio recording on: (i) Flash drive (to be provided by the requestor) (ii) Compact Disk: a. If provided by requester b. If provided to the requester |
R 40.00 R 40.00 R 60.00 |
|
|
9. |
To search for and prepare the record for disclosure, for each hour or part of an hour, excluding the first hour, reasonably required for such search and preparation. Not to exceed a total cost of |
R 145.00 R 435.00 |
|
|
10. |
Deposit: If search exceeds 6 hours |
One third of the amount per request calculated in terms of items 2 to 8. |
|
|
11. |
Postage, email or any other electronic transfer |
Actual expense, if any. |
|
ANNEXURE B: FORM 2
REQUEST FOR ACCESS TO RECORD [Regulation 7]
NOTE:
- Ifrequestsmadeonbehalfofanotherperson,proofofsuchauthorisation, mustbeattachedtothisform.
TO: The Information Officer
___________________
___________________
___________________
___________________ (Address)
E-mail address: ______________________
Fax number: ________________________
Markwithan"X"
Request is made in my own name Request is made on behalf of
another person.
|
|
PERSONAL INFORMATION |
|||
|
Full Names |
|
|||
|
Identity Number |
|
|||
|
Capacity in which request is made (whenmadeon behalfofanother person) |
|
|||
|
Postal Address |
|
|||
|
Street Address |
|
|||
|
E-mail Address |
|
|||
|
Contact Numbers |
Tel. (B): |
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Facsimile: |
|
|
Cellular: |
|
|||
|
Full names of person on whose behalf request is made (ifapplicable): |
|
|||
|
Identity Number |
|
|||
|
Postal Address |
|
|||
|
Street Address |
|
|||
|
E-mail Address |
|
|||
|
Contact Numbers |
Tel.(B) |
|
Facsimile |
|
|
Cellular |
|
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PARTICULARS OF RECORD REQUESTED Providefullparticularsoftherecordtowhichaccessisrequested,includingthereference numberifthatisknowntoyou,toenabletherecordtobelocated.(Iftheprovidedspaceis inadequate,pleasecontinueonaseparatepageandattachittothisform.Alladditional pagesmustbesigned.) |
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Description of record or relevant part of the record: |
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Reference number, if available |
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Any further particulars of record |
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TYPE OF RECORD (Marktheapplicableboxwithan"X") |
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Record is in written or printed form |
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Record comprises virtual images (thisincludesphotographs,slides,video recordings,computer-generatedimages,sketches,etc) |
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Record consists of recorded words or information which can be reproduced in sound |
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Record is held on a computer or in an electronic, or machine-readable form |
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FORM OF ACCESS (Marktheapplicableboxwithan"X") |
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Printed copy of record (includingcopiesofanyvirtualimages,transcriptionsand informationheldoncomputerorinanelectronicormachine-readableform) |
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Written or printed transcription of virtual images (thisincludesphotographs,slides, videorecordings,computer-generatedimages,sketches,etc.) |
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Transcription of soundtrack (writtenorprinteddocument) |
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Copy of record on flash drive (includingvirtualimagesandsoundtracks) |
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Copy of record on compact disc drive(includingvirtualimagesandsoundtracks) |
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Copy of record saved on cloud storage server |
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MANNER OF ACCESS (Marktheapplicableboxwithan"X") |
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Personal inspection of record at registered address of public/private body (including listeningtorecordedwords,informationwhichcanbereproducedinsound,or informationheldoncomputerorinanelectronicormachine-readableform) |
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Postal services to postal address |
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Postal services to street address |
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Courier service to street address |
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Facsimile of information in written or printed format (includingtranscriptions) |
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E-mail of information (includingsoundtracksifpossible) |
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Cloud share/file transfer |
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PARTICULARS OF RIGHT TO BE EXERCISED OR PROTECTED Iftheprovidedspaceisinadequate,pleasecontinueonaseparatepageandattachit tothisForm.Therequestermustsignalltheadditionalpages. |
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Indicate which right is to be exercised or protected |
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Explain why the record requested is required for the exercise or protection of the aforementioned right: |
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FEES |
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a) Arequestfeemustbepaidbeforetherequestwillbeconsidered. b) Youwillbenotifiedoftheamountoftheaccessfeetobepaid. c) Thefeepayableforaccesstoarecorddependsontheforminwhichaccessis requiredandthereasonabletimerequiredtosearchforandpreparearecord. d) Ifyouqualifyforexemptionofthepaymentofanyfee,pleasestatethereasonfor exemption |
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Reason |
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You will be notified in writing whether your request has been approved or denied and if approved the costs relating to your request, if any. Please indicate your preferred manner of correspondence:
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Postal address |
Facsimile |
Electronic communication (Pleasespecify) |
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Signed at this day of 20
SignatureofRequester/persononwhosebehalfrequestismade
FOROFFICIALUSE
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Referencenumber: |
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Requestreceivedby: (State Rank, Nameand SurnameofInformation Officer) |
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Datereceived: |
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Accessfees: |
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Deposit(ifany): |
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SignatureofInformationOfficer
ANNEXURE B: FORM 3
OUTCOME OF REQUEST AND FEES PAYABLE [Regulation 8]
Note:
- Ifyourrequestisgrantedthe—
(a)amountofthedeposit,(ifany),ispayablebeforeyourrequestis processed;and
(b)requestedrecord/portionoftherecordwillonlybereleasedonce proofoffullpaymentisreceived.
Reference number:
TO: ________________________
________________________
________________________
________________________
Your request dated , refers.
- You requested:
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Personal inspection of information at registered address of public/private body (includinglisteningtorecordedwords,informationwhichcanbereproducedinsound, orinformationheldoncomputerorinanelectronicormachine-readableform)is free of charge. You are required to make an appointment for the inspection of the information and to bring this Form with you. If you then require any form of reproduction of the information, you will be liable for the fees prescribed in Annexure A. |
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OR
- You requested:
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Printed copies of the information (includingcopiesofanyvirtualimages,transcriptions andinformationheldoncomputerorinanelectronicormachine-readableform) |
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Written or printed transcription of virtual images (thisincludesphotographs,slides, videorecordings,computer-generatedimages,sketches,etc) |
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Transcription of soundtrack (writtenorprinteddocument) |
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Copy of information on flash drive (includingvirtualimagesandsoundtracks) |
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Copy of information on compact disc drive(includingvirtualimagesandsoundtracks) |
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Copy of record saved on cloud storage server |
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- To be submitted:
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Postal services to postal address |
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Postal services to street address |
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Courier service to street address |
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Facsimile of information in written or printed format (includingtranscriptions) |
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E-mail of information (includingsoundtracksifpossible) |
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Cloud share/file transfer |
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Preferred language: (Notethatiftherecordisnotavailableinthelanguageyouprefer,accessmaybe grantedinthelanguageinwhichtherecordisavailable) |
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Kindly note that your request has been:
Approved
Denied, for the following reasons:
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- Fees payable with regard to your request:
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Item |
Description |
Amount |
Number of pages/items |
Total: |
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1. |
The request fee payable by every requester |
R 140.00 |
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2. |
Photocopy/printed black & white copy of A4-size page |
R 2.00 per page or part thereof |
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3. |
Printed copy of A4-size page |
R 2.00 per page or part thereof |
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4. |
For a copy of computer-readable form on: (i) Flash drive (to be provided by the requestor) (ii) Compact Disk: a. If provided by requester b. If provided to the requester |
R 40.00 R 40.00 R 60.00 |
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5. |
For a transcription of visual images per A4-size page |
Service to be outsourced. Will depend on quotation from service provider. |
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6. |
For a copy of visual images |
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7. |
Transcription of an audio record, per A4-size page |
R 24.00 |
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8. |
For a copy of audio recording on: (i) Flash drive (to be provided by the requestor) (ii) Compact Disk: a. If provided by requester b. If provided to the requester |
R 40.00 R 40.00 R 60.00 |
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9. |
To search for and prepare the record for disclosure, for each hour or part of an hour, excluding the first hour, reasonably required for such search and preparation. Not to exceed a total cost of |
R 145.00 R 435.00 |
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10. |
Deposit: If search exceeds 6 hours |
One third of the amount per request calculated in terms of items 2 to 8. |
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11. |
Postage, email or any other electronic transfer |
Actual expense, if any. |
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TOTAL: |
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- eposit payable (if search exceeds six hours):
Yes No
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Hours of search |
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Amount of deposit (calculatedononethirdoftotalamountper request) |
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The amount must be paid into the following Bank account:
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Name of Bank: |
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Name of account holder: |
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Type of account: |
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Account number: |
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Branch Code: |
__________________________________ |
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Reference No.: |
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Submit proof of payment to: |
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Signed at this day of 20
________________________
Information officer
