Orders are dispatched by courier, or made available for collection, once your full order is complete. Delivery timelines depend on the method and area you're in.
Please double-check your delivery address at checkout, we can't take responsibility for delays or extra costs caused by an incorrect address.
Delivery times
- Local (door to door): 1 to 2 working days
- Main centre (door to door): 2 to 4 working days
- Regional (door to door): 3 to 5 working days
- Pickup points (BobBox or Pargo): 2 to 4 working days
You'll receive a tracking email once your order has been collected by the courier.
Collect in-store
Collections are available from either of our two locations:
- Purple Carrot Factory Store, 18 Stormvoël Road, Shop No. 19, Kilner Park, Pretoria, 0186
- Purple Carrot Showroom at Flora Mystique, c/o Jan Shoba & Justice Mahomed Street, Brooklyn, Pretoria, 0011
We'll email you as soon as your order is ready to collect.
