Orders are dispatched for courier delivery or made available for collection only upon the completion of the entire order.

Delivery timelines vary based on the chosen delivery method.

Please pay attention when entering your delivery address. Purple Carrot does not take any responsibility for incorrect addresses or mistakes and there might be an additional cost and added delivery time should the couriers fail to deliver the parcel.

For door-to-door delivery, the expected delivery times are as follows:

• 1 to 3 working days for major areas such as Pretoria, Johannesburg, and Durban.
• 3 to 5 working days for outlying and rural areas.

Pargo Collection Centres :

• 3 to 5 working days

An email with a tracking number will be sent following the collection of the order by the courier

Collections:

For collections directly from our store, the designated location is at 165 Orion Avenue Pretoria Gauteng South Africa.

An email informing you that your order is ready for collection will be send to you